Instructions
Requesting a Letter
1. On the My Portal dashboard, under “Communications”, select “Request a Letter”.
2. Review the delivery address information, ensuring the details are correct.
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If the address is incorrect, navigate to the “Update my Contact Details” page, linked on the My Portal dashboard.
3. Select your preferred letter type from the dropdown. The available options are:
- Bank
- Certificate of Student Status
4. Select “Next”.
5. A confirmation will display, stating that your requested letter will shortly be emailed to you. From here, you can request another letter, using “Request Again” or “Finish” to return to the dashboard.