You can download an accessible PDF version of this answer at the bottom of the page. Alternatively, watch the screencast overview of these instructions on Panopto.
Instructions
Microsoft Account Cutover 2025 – Additional Steps
- You may have to remove your account before you are able to access Outlook, if you have an account on the sign in page choose “sign out and forget”
- You may need to take additional steps like clearing your browser’s cache, you can find guides on that on the systems and IT page on the student information website, or other information related to the account migration in this answer.
Access Your Email
- Navigate to outlook.office.com in your web browser, or alternatively you can find the link on the systems portal (portal.leedsconservatoire.ac.uk).
- When prompted to sign in, enter your full Leeds Conservatoire email address and press next
- For example: 01234567@leedsconservatoire.ac.uk
- You will be redirected to our organisational sign on page, where you enter your conservatoire password and press “sign in”
- Success! You should now be logged in to your student email
Support Contacts
ITSS
- Report an issue or request a service
- Office support: Room 339, St. Peter’s Square Building, LS2 7PD
- Office support Hours:
- Monday – Thursday, 8:00am – 4:30pm
- Friday, 8:00am – 4:00pm
- Phone support: 0113 386 1999
- Phone support hours:
- Monday – Thursday, 8:00am – 5:00pm
- Friday, 8:00am – 4:30pm
Technology Enhanced Learning (TEL)
- Book a Digital Coaching appointment
- Email: space@leedsconservatoire.ac.uk
- Office: Room 401, St. Peter’s Square Building, LS2 7PD
- Working Hours:
- Monday – Thursday, 9:00am – 4:30pm
- Friday, 9:00am – 4:00pm
- Phone: 0113 222 3499 ext. 3380, 3504, 3511, 3505
Additional Information
You can get further assistance with this topic at a one-to-one Digital Coaching appointment. This can take place either in person or online, depending on your preference.